Work at SMPA

Software Developer

Responsibilities

• Develop and integrate the mobile and web-based application architecture
• Implement secure cloud-based data storage and encryption protocols
• Integrate wearable APIs and user data pipelines
• Support backend database design and optimization
• Collaborate with AI/Data Specialist to deploy predictive analytics modules
• Ensure compliance with privacy-by-design principles
• Conduct debugging, performance testing, and system updates

Skills/Requirements

• Bachelor’s degree in Computer Science, Software Engineering, or related field
• 3+ years of experience in software or mobile application development
• Experience with cloud infrastructure (AWS, Azure, or equivalent)
• Knowledge of API integration and database systems (SQL/NoSQL)
• Understanding of cybersecurity fundamentals

Digital Marketing Specialist

Responsibilities

• Develop digital marketing campaigns (SEO, SEM, social media)
• Manage paid advertising strategies and performance analytics
• Develop landing pages and email marketing funnels
• Conduct user acquisition analysis (CAC, conversion metrics)
• Support positioning of SMPA E-Health as an AI-driven preventive health platform

Skills/Requirements

• Bachelor’s degree in Marketing, Communications, or related field
• 2+ years experience in digital marketing
• Familiarity with SaaS or B2C platforms preferred
• Strong analytical and performance-tracking capabilities

Data Scientist

Responsibilities

• Enhance predictive health risk models
• Develop machine learning optimization frameworks
• Build health trend dashboards and analytics tools
• Improve algorithm accuracy through continuous model training
• Support product innovation through data-driven insights
• Ensure ethical AI governance and bias mitigation

Skills/Requirements

• Bachelor’s or Master’s degree in Data Science, Statistics, Computer Science, or related field
• Proven experience in machine learning and predictive analytics
• Proficiency in Python, SQL, and data modeling tools
• Strong analytical and problem-solving skills
• Experience with health or behavioral datasets considered an asset

AI / Data Specialist

Responsibilities

• Design predictive risk scoring models
• Develop behavioral pattern recognition frameworks
• Analyze anonymized user data to improve algorithm accuracy
• Collaborate with software developer for AI model deployment
• Conduct validation testing and recalibration of predictive models
• Ensure transparency and explainability in AI outputs

Skills/Requirements

• Degree in Data Science, Statistics, Computer Science, or related field
• Experience in machine learning and predictive analytics
• Proficiency in Python, SQL, and data modeling tools
• Experience with health or behavioral data is considered an asset

Growth & Partnerships Manager

Responsibilities

• Identify and secure corporate wellness and institutional partnerships
• Develop tailored proposals and subscription packages
• Negotiate contracts and manage partnership agreements
• Represent SMPA E-Health at industry events and networking forums
• Monitor market trends and competitor positioning
• Collaborate with marketing to refine outreach strategies

Skills/Requirements

• Bachelor’s degree in Business, Marketing, or related field
• 3+ years of experience in sales or business development
• Strong negotiation and communication skills
• Experience in SaaS or digital health sector preferred
• Ability to manage client relationships and meet revenue targets

Customer Service Representative

Responsibilities

• Provide technical assistance and onboarding support
• Manage support tickets and CRM systems
• Collect and document customer feedback
• Escalate complex issues to technical teams
• Support user retention initiatives

Skills/Requirements

• Diploma or degree in IT, Business, or related field
• Previous experience in customer support or technical service
• Strong communication and problem-solving skills
• Familiarity with CRM or ticketing systems preferred